Over winter break, individual CalMail accounts will be unavailable for users for scheduled periods of time as the 10 current CalMail storage servers will be moved to a new type of storage, according to a message on the CalMail updates page Thursday.
In the final phase of “CalMail capacity enhancement work” beginning Saturday, UC Berkeley information technology staff will work to move all email files and folders to new, faster storage servers, according to the message from Shelton Waggener, campus associate vice chancellor for information technology and chief information officer.
As a result, each CalMail account will be moved offline for one night over winter break from 7 p.m. to 11 a.m. Users will receive an email message about when their accounts will be unavailable beforehand, according to the message.
Since CalMail crashed due to a hardware failure Nov. 25, and remained unreliable for multiple days, campus staff have been working to stabilize the system and allay the frustrations of students and faculty.
“To minimize the impact of the work on the campus, we chose the winter holiday period when email volume is typically lower,” Waggener said in the message. “This new storage has been in place for a week, thoroughly tested, and is ready to be put into production.”
Alisha Azevedo is the assistant university news editor.
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