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Campus opens 'one-stop shop' for student services

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JANUARY 15, 2013

A new student services center opening in the spring offers students a convenient location to complete essential administrative transactions.

Located in 120 Sproul Hall, Cal Student Central will consolidate a number of essential services provided by the Office the Registrar, Billing and Payment Services, and the Financial Aid and Scholarships Office. This means that students with inquiries about financial aid or enrollment could save a 15-minute trek across campus by visiting the new center.

In an effort to improve service quality, the center will also implement a ticketing system to track the progress of longer inquiries from start to finish.

The Operational Excellence Executive Committee approved Cal Student Central as an Operational Excellence project in Dec. 2011 after student representatives expressed the need for a “one-stop shop” for student business transactions.

According to the project summary, the business center has cost $1 million to implement and is expected to provide the campus $208,000 in annual savings.

Cal Student Central is open Monday through Friday from 9 a.m. to 4 p.m.

Justin Abraham is a news editor. Contact him at [email protected].

JANUARY 15, 2013

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