In light of the COVID-19, or the novel coronavirus, pandemic, PG&E customers will receive California Climate Credit on their bills for their April billing cycle.
According to a PG&E press release, the credit for customers receiving natural gas as well as electric services will amount to $62.91. Those who only receive natural gas will receive a credit of $27.18, while those with electric-only services will receive $35.73. Under the shelter-in-place orders, people may be using more energy than usual, leading to increased energy bills, making the credit especially “timely,” according to the press release.
“During the COVID-19 public health crisis, we know that many of our customers may face uncertainty and financial instability due to school and childcare closures, job loss and other economic impacts,” said Laurie Giammona, PG&E senior vice president and chief customer officer, in the press release. “We want customers to be aware that the semi-annual California Climate Credit will help reduce their energy costs this month.”
California is requiring business that emit greenhouse gases — including power plants, natural gas providers and other industries — to purchase carbon pollution permits. These permit is attained from auctions managed by the California Air Resources Board, according to the press release. The California Climate Credit is the customers’ share of payments from the statewide program, which is overseen by the California Public Utilities Commission.
To help manage costs associated with increased energy usage, PG&E is offering several rate plan options as well as assistance programs.
Additionally, PG&E has instituted a moratorium on service disconnections for nonpayment that can be applied toward residential and small business customers, according to the release. They will remain in effect until further notice.
PG&E is also planning to suspend Medical Baseline Program removals, allowing customers in the Medical Baseline Program to not recertify with a doctor or medical professional for up to one year.