Amid complaints, an embattled child care program struggles to improve

Andrew Kuo/Senior Staff
Most of the complaints regarding quality of care and education are from student-parents living at the University Village housing complex.

Briana Starks says that when she walked into UC Berkeley’s Early Childhood Education Program office, and watched as an admissions coordinator calculate, in front of her, how much she was saving she could not bring herself to feel much gratitude.
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